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Advice Centre for Asylum Seekers and Refugees under the Terms of the Geneva Convention

Integrationshaus is an organization providing advice and support for refugees in several languages.

Who do we advise?
We offer free advice to people receiving basic welfare support (asylum seekers, recognised refugees, people granted subsidiary protection and others) who live in Vienna (in private or organised accommodation).

In which languages do we provide advice?
Arabic, Bosnian/Croat/Serbian, Chinese, English, Farsi, French, German, Hebrew, Italian, Kinyarwanda, Kirundi, Romanian, Russian, Spanish, Swahili, and Turkish. For other languages and if necessary, translators will be called in.

General social counselling on the following subjects
· Basic welfare support
· Housing
· Contacts to agencies and public authorities
· Work
· Vocational and further training
· Education
· Kindergarten and school
· Health
· Orientation and social environment
· Legal issues
· Experience of violence (especially by women and girls)
· Discrimination

For people who do not speak German well as yet, the counsellors can arrange volunteers who will assist and accompany them.

If needed, we arrange support by our free and independent legal advice unit!